Shipping & Delivery Policy

Last Updated: [10/07/2025]

At The Digital Basket, we strive to deliver your orders promptly and efficiently. Please review the following policy to understand our shipping and delivery processes.

1. Shipping Areas

We currently ship across India . For remote locations or areas with limited courier coverage, delivery times may vary.

2. Order Processing Time

• Orders are processed within 1–2 business days (excluding Sundays and public holidays).

• Customized/pre-order items may take longer (specific timelines will be mentioned on the product page).

3. Delivery Timeframe

• Standard Delivery:3–7 business days after dispatch (varies by location).

• Express Delivery:2–4 business days (available at extra cost, if applicable).

• Delays due to unforeseen circumstances (e.g., weather, logistics issues) will be communicated proactively.

4. Shipping Charges

• Free Shipping: Offered on orders above ₹500 (if applicable).

• Charges vary for bulk orders or special items (e.g., heavy/large products).

5. Order Tracking

• Once dispatched, you’ll receive a tracking number via SMS/email to monitor your order on the courier’s website (e.g., Delivery, DTDC, etc.).

• Contact us at support@thedigitalbasket.com if tracking details are not updated within 48 hours.

6. Undelivered/Failed Deliveries

• Reattempts: Couriers typically make 2–3 delivery attempts.

• Return to Sender: Unclaimed orders will be returned to us, and a refund/store credit will be issued (minus shipping costs, if applicable).

7. Address Changes & Cancellations

• Request order modifications/cancellations within 24 hours of placement via [email/phone].

• Changes post-dispatch may not be possible.

8. International Shipping

Currently, we only ship within India.

9. Contact Us

For delivery-related queries, email [support@thedigitalbasket.com] or call at +91-9211941969